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Associate General Counsel, Privacy Product - Zoom

Bay Area: Silicon Valley

Zoom has exclusively engaged Kerwin Associates to conduct their search for an AGC, Privacy Product. Any resumes sent directly to Zoom will be forwarded to Kerwin Associates.  If you are interested in speaking about or applying for this role, please contact Anne Kerwin Payne (anne@kerwin.com).

Our client, Zoom, is looking for an Associate General Counsel, Privacy Product. Zoom’s mission is to develop a people-centric cloud service that unifies your meeting experience and improves the quality and effectiveness of communications forever. The company is the world leader in video communications. Hundreds of thousands of businesses turn to Zoom for video and web collaboration.

Reporting directly to the Chief Compliance Officer, the Associate General Counsel, Privacy Product will be responsible for Zoom’s privacy programs. This person will partner closely with Product Development, Marketing, Security, Compliance, Data Science and related teams to understand data usage and security, and provide both strategic and practical guidance on developments impacting data and privacy.


  • Conduct legal product reviews and maintain an inventory of features, technology, data, and compliance requirements of the product.
  • Develop and implement legal-product processes.
  • Regularly meets with internal teams (e.g. product) to understand strategies, roadmap, and initiatives, and advises on new features, activities, etc. to ensure privacy compliance.
  • Provide early advice on innovations to speed development.
  • Develop and manage programs for compliance requirements specific to the various products.
  • Works with team to conduct Privacy Impact assessments related to product and associated technologies and vendors.
  • Manages data flow mapping and ensures appropriate documentation is in place for data transfers.
  • Maintains and annually reviews privacy programs and processes, including privacy policy updates and certifications.
  • Works cross functionally with security and other teams to ensure data privacy and security compliance.
  • Assesses risk associated with business activities and determines solutions.
  • Takes lead, or may partner with cross functional teams, to ensure: (i) necessary terms in customer contracts, including proper drafting of service descriptions and (ii) review of vendor contracts for necessary terms and privacy impact assessments
  • Responds timely to inquiries from colleagues to provide sound, succinct and actionable advice.


  • 8+ years of direct experience as product privacy counsel; preferably with in-house and law firm experience in the tech space.
  • Qualified to practice law in California or state of residence
  • Expertise in global privacy and regulatory frameworks, including GDPR, CASL, HIPAA as it pertains to Business Associates, FERPA, FedRAMP, etc.
  • Strong communication skills, including the ability to communicate effectively across cross-functional teams and build consensus among stakeholders
  • Passion to work in collaborative team environment with an attitude to deliver happiness
  • Extremely organized with the ability to manage multiple projects simultaneously, multi-task, adjust to rapidly changing priorities, and drive strategic projects to successful delivery.
  • Sense of humor, excellent interpersonal skills, business judgment, strategic thinking, superior work ethic, flexibility and ability to work independently
  • Experience supporting product teams across multiple areas of subject matter expertise a plus
  • Ability to quickly issue spot and appropriately prioritize risk and outcomes a must
  • Growth mindset:  every new challenge is an opportunity to learn and grow.

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